The Oakland City web address is: http://www.oaklandnet.com The City is segmented into Districts, as outlined on this map. The North Hills community crosses two districts, District 1 and District 4. Live and repeat coverage of City Council and Council Committee meetings is available at KTOP (Channel 10 Comcast)…., and online at http://www2.oaklandnet.com/Government/o/CityClerk/s/KTOP/index.htm.
For more information about the City Council (minutes, video, schedules, etc.), click here.
Who to call
- Public Works maintains its own helpful webpage, and list of helpful phone numbers
- Call (510) 615-5566
- Email opwcallcenter@oaklandnet.com
- Online at Report a Problem
- Mobile or web app at SeeClickFix
If you need help from the City of Oakland for other matters, call the Oaklanders Assistance Center at 510-444-CITY (510-444-2489). It is located at 1 Frank H. Ogawa Plaza, First Floor, Room 123, Oakland, CA 94612. If the Oaklanders Assistance Center cannot help, contact Councilmember Dan Kalb’s office at 238-7001. His Hills representative is Olga Bolotina at 238-7240.
For Illegally Parked Cars, call Parking Enforcement at 238-3099 during business hours.
For Parking kiosk problems: call 238-3099 during working hours. This number rings at the enforcement dispatchers desk and is answered from 8:30 AM to 12:00 Noon and from 1:00 PM to 5:00 PM Monday through Friday. All other times a voice message can be left.
Blight, Dumping, Construction Site/Contractor Problems
The City of Oakland’s ‘crime and grime’ efforts have put a priority on responding to complaints and tips about illegal dumping, blight, abandoned construction sites or contractors operating unsafely or illegally. Here are the numbers to call:
For construction site blight (trash or debris at a private property construction site), illegal parking at the job site, abandoned construction sites and/or other related complaints: 238-3381
Here is the most efficient way to get the city to act:
- Call the number above early in the morning. Be sure you speak to a real person.
- Make your complaint and ask for a case number. This is important.
- Wait two or three days. Call back (early in the morning is the best time to get a real person.) Give them the case number and ask its status. They will read to you from their computer log what has happened.
- Ask for the name and phone number of the inspector who has been assigned to the case.
- Call this inspector between 8-9:30 in the morning and inquire about the issue.
- If you feel the issue is not being resolved, as the inspector the name of his/her supervisor. Call the supervisor.
- If you still feel you are getting no action, summarize all your conversations and contacts with city staff and send a letter to the city’s Building Official:
Building Official
City of Oakland
250 Frank Ogawa Plaza
Oakland CA 94612
Follow up with the Building Official’s office a few days after sending the letter. If you still get no action, then contact Councilmember Dan Kalb’s office 238-7001. Be prepared to detail your actions to date.
View the City of Oakland’s blight ordinance: CLICK HERE
For illegal dumping or trash on public property, call Litter Enforcement 434-5101
View the city’s Keep Oakland Beautiful web page: CLICK HERE
For Illegal Dumping locations, send an email to Litter Enforcement Officers: pwacallcenter@oaklandnet.com
(Be as detailed as possible, photos help.)
For Police Emergencies, dial 777-3211 and for non-emergencies dial 777-3333 (hit 0 to skip the greeting)